Privacy Policy

Effective date: September 28, 2026. Last updated: September 28, 2026. Version 2026-09-28.

1. Scope

This policy explains what Global Home Products Inc, doing business as Counted Legal, collects through Counted Bankruptcy and how it is used. Law firms decide what client information to enter; for that case data we act on the firm’s behalf.

2. What we collect

• Account data: name, work email, firm name, role, and, for attorneys, the bar state and number if you give them; for staff, the supervising attorney’s name and email.
• Sign-up records: the versions of the Terms and this policy you accepted, your professional confirmation, and the time.
• Case data entered by the firm: debtor information, including Social Security numbers, income, property, debts and uploaded documents.
• Security data: sign-in events, IP addresses in the firm’s audit log, and a keyed hash of IP addresses for rate limits.

3. How it is protected

Social Security numbers, authenticator secrets and uploaded files are encrypted with a key that belongs to each firm. Passwords are stored only as salted hashes. Two-step sign-in is required. Access is limited by role, and changes are recorded in an append-only audit log.

4. Cookies and local storage

We use one strictly necessary session cookie to keep you signed in. The app stores your language choice and an offline copy of case data (without full Social Security numbers) in your browser. We do not use advertising or analytics cookies, and we do not run third-party trackers.

5. How we use data

Only to provide and secure the Service, to support your firm and to meet legal obligations. We do not sell personal information and do not use case data to train AI models. No remote AI service receives case data during the pilot.

6. Service providers

We use these service providers. Each may process personal information only to provide its service to us, and providers that store or process data for the Service are bound by contract to keep it confidential and secure:

• Cloudflare, Inc. – hosting and content delivery, the application database (Cloudflare D1), session storage (Workers KV), encrypted file storage (R2), and short-term technical logs used to operate and secure the Service. Cloudflare processes this data under its customer agreement and data processing addendum.
• Google (Gmail) – only if you write to our support email address: your message and email address are handled by Google’s email service. Please do not send client case data by email.

During the pilot we do not use any advertising, analytics, payment, email-sending, text-message, credit-bureau or remote AI provider, so none of them receives data. Before we add a provider that will receive case data, we will update this section and tell firm attorneys in advance by email or in the app.

7. Retention and deletion

• Account data is kept while the firm’s account is active.
• Case data and uploaded files are kept on the firm’s behalf, following the firm’s instructions, while its account is active. A firm’s attorney may ask us to delete the firm’s data at any time.
• After an account closes, we delete or return the firm’s case data and files within 90 days, unless the firm asks us for an export (which we provide during that period) or the law requires us to keep something longer.
• Backups: deleted data may remain in encrypted backups for up to a further 35 days, after which it is purged. It is not used for any other purpose in the meantime.
• Logs: security and technical logs, including sign-in records, audit log entries and IP addresses, are kept for 12 months and then deleted or anonymized, unless they are needed longer to investigate a security incident or to meet a legal obligation.
• Sign-up records showing which versions of the Terms and this policy were accepted may be kept after the account closes, for as long as needed to document the agreement or resolve a dispute.

Your firm’s own records. Counted Bankruptcy is not a records-retention system. Each firm is responsible for its own record-retention duties, for example under court rules, the bankruptcy rules and the professional conduct rules on client files. We suggest that firms export and keep their own copies of case files for at least as long as those rules require.

8. Your choices

Clients of a firm should contact their law firm about their information. Firm users can ask us for a copy or deletion of their account data.

9. Children

The Service is not directed to children under 13, and accounts are for adults.

10. Changes

We will post changes here with a new version date.

11. Contact

Email ghpweb@gmail.com.