Terms of Service
Effective date: September 28, 2026. Last updated: September 28, 2026. Version 2026-09-28.
1. Who we are
Counted Bankruptcy is software provided by Global Home Products Inc, doing business as Counted Legal (“we”, “us”). These Terms apply to the Counted Bankruptcy website and application (the “Service”).
2. Who may use the Service
The Service is only for (a) attorneys licensed to practice law and (b) staff of a law firm who work under the supervision of a licensed attorney, and for the clients those firms invite to the client portal. When you create a firm account you confirm that you are one of these. The Service is not for people preparing their own bankruptcy without an attorney.
3. Not legal advice; not a petition preparer
We are not a law firm and do not give legal advice. We are not a bankruptcy petition preparer under 11 U.S.C. § 110. The Service calculates and fills forms from the information you enter. The supervising attorney is responsible for reviewing every document and every number before anything is filed or given to a client.
4. Pilot and fees
The Service is offered as a pilot. Features may change or be removed, and there may be interruptions. During the pilot: electronic filing to the court is off; email and text messages are not sent (they stay in your firm’s outbox); credit bureau pulls return only a fictional sample report; and no remote AI service is used.
No charge during the pilot. The pilot is free. It has no fixed end date and continues until we end it by notice. Prices shown on our website are proposed and are not an offer.
Notice before any charges. We will give your firm at least 30 days’ written notice by email, sent to the account email of your firm’s attorney, before any fees begin. The notice will describe the paid plans, the prices and any changed terms. We will never charge your firm automatically: fees apply only if your firm affirmatively agrees to a paid plan. If your firm does not choose a paid plan, its pilot access ends on the date given in the notice, and it may export its data as described in section 8.
Cancel any time. Your firm may stop using the Service and close its account at any time, without any fee or penalty.
5. Your account
Keep your password, authenticator app and recovery codes private. Each person uses their own account. Two-step sign-in is required. Tell us promptly if you believe an account was accessed without permission. The firm’s attorney manages the firm’s users and can reset a user’s access.
6. Your firm’s data and confidentiality
Your data. “Firm Data” means the case data, client information and documents that your firm and its clients enter into or upload to the Service. Your firm owns its Firm Data. Your firm gives us a limited permission to host, store, copy, process and display Firm Data only as needed to provide, secure and support the Service for your firm. Your firm may export its Firm Data at any time.
Our role. For Firm Data, your firm decides what information is collected and why (it is the “controller”), and we act only as its service provider and processor, on its behalf and under the instructions it gives through the Service and these Terms.
Your firm’s responsibilities. Your firm represents that it has the authority, and has given any notices and obtained any client consents or authorizations, needed to enter and upload Firm Data and to have us process it as described in these Terms and the Privacy Policy. Your firm remains responsible for its own professional duties, including the duty of confidentiality under Rule 1.6 of the Georgia Rules of Professional Conduct (or the equivalent rule where its lawyers are licensed) and the duty to supervise nonlawyer assistance, and for deciding whether its use of the Service meets those duties.
Our commitments. We will:
- keep Firm Data confidential and use it only to provide, secure and support the Service for your firm, or as the law requires;
- never sell or rent Firm Data, use it for advertising, or use it to train AI models;
- limit access to our personnel and service providers who need it to run the Service and who are bound by confidentiality obligations; service providers that store or process Firm Data must be bound by written confidentiality and security obligations (see section 6 of the Privacy Policy);
- maintain reasonable administrative, technical and physical safeguards, including encryption in transit (TLS) and at rest, a separate encryption key for each firm for Social Security numbers, authenticator secrets and uploaded files, role-based access controls, required two-step sign-in, and an append-only audit log. We design these safeguards with the Gramm-Leach-Bliley Act and the FTC Safeguards Rule in mind, and we do not use or disclose nonpublic personal information except to provide the Service to your firm or as the law requires;
- if we receive a subpoena, court order or other legal demand for Firm Data, refer the requester to your firm and, unless the law forbids it, notify your firm promptly so it can object or protect privileged information; and
- notify your firm’s attorney without undue delay after we confirm a security breach affecting Firm Data, share the information we reasonably have, and cooperate so your firm can meet its own notice duties to clients and regulators.
We may use aggregated technical information about how the Service performs (such as error rates and response times) that contains no Firm Data and does not identify any person, to operate and improve the Service.
7. Acceptable use
Do not use the Service to break the law, to file documents you have not reviewed, to access another firm’s data, to test or bypass security, or to overload the Service.
8. Ending use
You may stop using the Service at any time. Your firm’s attorney may export the firm’s data, and may ask us to close the account and delete the firm’s data. After an account closes, we delete or return the firm’s data as described in section 7 of the Privacy Policy (generally within 90 days). Please export any records your firm must keep before closing. We may suspend accounts that break these Terms or that put the Service or other firms at risk; when it is practical and safe to do so, we will tell the firm first and give it a chance to export its data.
9. Disclaimers, limitation of liability and indemnity
9.1 The attorney’s responsibility. The Service is a drafting and calculation tool. The supervising attorney is solely responsible for all legal judgment and advice; for reviewing, verifying and approving every form, schedule, calculation (including the means test, exemptions and plan figures) and document; for signing and filing them; for meeting deadlines and court rules; and for the accuracy of the information the firm enters. Form versions, figures, exemption amounts and local rules can change or contain errors, so check them against official sources before filing.
9.2 Disclaimer of warranties. THE SERVICE, INCLUDING ALL FORMS, CALCULATIONS AND CONTENT, IS PROVIDED “AS IS” AND “AS AVAILABLE”, ESPECIALLY DURING THE PILOT. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE OR ACCEPTED BY A COURT OR TRUSTEE, OR THAT DATA WILL NEVER BE LOST. KEEP YOUR OWN COPIES OF IMPORTANT RECORDS.
9.3 Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER WE NOR OUR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, FEES, GOODWILL OR DATA, OR FOR SANCTIONS OR MALPRACTICE CLAIMS ARISING FROM ANY FILING OR ADVICE, EVEN IF WE WERE TOLD THEY WERE POSSIBLE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE FEES YOUR FIRM PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US$100. THESE LIMITS APPLY UNDER ANY THEORY OF LIABILITY, WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
9.4 Indemnity. Your firm will defend, indemnify and hold harmless Global Home Products Inc and its officers, employees and agents from third-party claims, and the related losses, damages, fines and reasonable attorneys’ fees, arising from: (a) your firm’s use of the Service or any filing, document or advice prepared with it; (b) Firm Data, including any failure to obtain a required notice, consent or authorization; or (c) your firm’s breach of these Terms, the law or its professional rules. We will defend and indemnify your firm from third-party claims that the Service, as we provide it, infringes a United States patent, copyright or trademark or misappropriates a trade secret, and from third-party claims caused by our willful misconduct, except to the extent a claim results from Firm Data, changes made by your firm, or use of the Service against these Terms. The party seeking indemnity must notify the other party promptly, let it control the defense and settlement (no settlement may admit fault by, or impose obligations on, the indemnified party without its consent), and reasonably cooperate.
9.5 Where the law does not allow these limits. Some laws do not allow certain warranties to be disclaimed or certain liability to be limited, such as liability for fraud, gross negligence or willful misconduct. In that case, the disclaimers and limits in this section apply only to the extent the law allows, and the rest of this section still applies.
10. Governing law and disputes
Governing law. These Terms and any dispute about the Service are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-law rules, and by applicable federal law.
Try to resolve it first. Before starting a lawsuit, the party with the dispute must send the other party a written notice describing the dispute and the relief it wants (to us at the contact in section 12; to your firm at its attorney’s account email). Both parties will try in good faith to resolve the dispute informally for 30 days after the notice is received. Either party may still ask a court for urgent relief, such as an injunction to protect confidential information or intellectual property, at any time.
Courts. Any lawsuit must be brought only in the state courts located in Fulton County, Georgia, or in the United States District Court for the Northern District of Georgia, Atlanta Division. Each party consents to the personal jurisdiction and venue of those courts.
No class actions. To the extent permitted by law, each party may bring claims against the other only individually, and not as a plaintiff or class member in any class, collective, consolidated or representative action.
Jury waiver. TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY LAWSUIT RELATING TO THE SERVICE OR THESE TERMS.
General. These Terms and the Privacy Policy are the entire agreement between your firm and us about the Service during the pilot and replace any earlier understandings. If any part is found unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver of it. Your firm may not transfer these Terms without our written consent; we may transfer them as part of a merger, acquisition or sale of our business if the successor honors these Terms and the Privacy Policy. Sections 6, 9 and 10 continue to apply after an account closes.
11. Changes
We will post changes on this page with a new version date. If a change is material, we will ask you to accept the new Terms when you next sign in. Fees are covered by section 4: no change to these Terms can start charges without the notice and agreement described there.
12. Contact
Email ghpweb@gmail.com.